Every Smiley Building Services project — from a £15k bathroom up to a £450k new-build — follows the same eight-step process. The point is that nothing should be a surprise: the cost is fixed in writing before work starts, the programme is agreed in writing before work starts, and you know exactly who is on your site, when, and why.
Every Smiley quote is fixed price. We itemise every cost — materials, labour, skip hire, scaffold, building control fees, planning fees if applicable — so you can see what you are paying for and so there are no "extras" that emerge halfway through the build. If you ask for changes during the job we will quote those changes separately, also in writing, before doing them.
Our Quotes are all fixed price which gives you the peace of mind that there will be no surprises appearing during the project. We include every single cost in our estimate because we always price responsibly.
Smiley Building Services will work with you whatever stage your project is at, whether you have an architect and drawings or you are ready to start and need someone to make your dream come true Smiley Building Services are happy to work with you to build it properly whether it is just an idea or you are ready to start. We adapt to your needs and not the other way around.
We pride ourselves on doing things a little bit differently at Smiley Building Services. We work with our clients at all stages of the project starting from the design, drawings, planning permission, permitted development and building control through to completion. We make sure everything is accounted for, so there are no nasty surprises and we make communication a priority so you always know what’s going on.
Initial conversation: a phone or video call to understand what you want to do.
Site visit: we come to the property, measure up, look at structural constraints and discuss what is and isn't possible.
Fixed-price quotation: a fully itemised written estimate, broken down by trade.
Planning and building control: we handle the planning submission (if needed), permitted-development checks and building-control submissions.
Programme and payment schedule: agreed in writing before any work begins.
Build: managed personally by Bassem, with weekly progress updates.
Snagging and completion: we work through your snag list until you are 100% happy.
Final payment and 12-month review call.
Building work goes wrong when the process is informal. Quotes that aren't itemised hide costs. Programmes that aren't written down slip without warning. Site visits that aren't scheduled mean trades disappearing for days. Our process fixes those failure modes upfront — which is why our customers consistently rate us on communication and timekeeping in the verified reviews on our Reviews page.
Smiley Building Services are endorsed by “Trustmark”, who are the only UK Government
Endorsed Quality building Scheme for work carried out around your home.
Several motivations fuel TrustMark's mission, chiefly to assist homeowners with
implementing energy-saving upgrades in their dwellings and to bolster the level of
confidence they possess while engaging in such undertakings. It is imperative to possess a
well-defined vision of your intended home improvements, acquaint yourself with the
potential expenses and expected duration of projects. Bear in mind that proficient
professionals are typically sought after, hence there could be a necessity to be patient in
order to secure the services of the ideal tradesperson for your task.
